Category: Integrations

In this tutorial, you will add one Telegram Notification destination.

Time needed: 10 minutes

Before you start

Make sure:

• You are logged in to Wabot.
• You have the Telegram chat or channel that should receive alerts.

Treat Chat IDs as private. Confirm the destination before you turn forwarding on.

1. Open Integrations

On the left menu, click Integrations.

2. Open Telegram Notification

Find Telegram Notification.

Click Settings.

3. Add a destination

Click Add New.

Enter a name you will recognise, such as Sales alerts.

Add at least one Telegram Chat ID. Use Get Chat ID if the dialog shows it.

Click Save.

Make sure it worked

This tutorial worked when:

• The new destination appears in the Telegram list.

If it didn’t work

Get Chat ID does nothing

Ask the person who owns the Telegram chat to send you the Chat ID. Do not guess.

You saved the wrong chat

Open Settings again. Edit or delete that destination before you turn forwarding on.

Next

A developer asked for an API sample? Open the webhook page next.

Open REST API and webhooks →

In this tutorial, you will open REST API so a developer can copy one sample.

Time needed: 8 minutes

Before you start

Make sure:

• You are logged in to Wabot.
• A developer asked for a sample. Most shop owners can skip this page.

Keep tokens on a server. Do not paste them in chat, a website, or a public file.

1. Open REST API

On the left menu, click REST API.

Or follow Open the REST API console if you want the full steps.

2. Pick the account

Select the connected WhatsApp account the integration will use.

3. Leave V4 webhooks alone

V4 Automation webhook triggers are Coming Soon.

Do not create a new V4 webhook. Existing V3 webhook URLs can stay as they are.

Make sure it worked

This tutorial worked when:

• You opened REST API, or
• You confirmed V4 webhooks are Coming Soon.

If it didn’t work

You do not have REST API permission

Ask the workspace owner. Do not share someone else’s token.

A developer wants a full sample

Send them Open the REST API console.

Next

Integrations is done. Next, add people in Audience Hub.

Add a person in Audience Hub →

In this tutorial, you will pick the right WordPress path for shop order WhatsApp.

Time needed: 5 minutes

Before you start

Make sure:

• You are logged in to Wabot.
• Your shop runs on WordPress and WooCommerce.

This page is for shop orders. It is not the help-center WordPress that stores these tutorials.

1. Open Integrations

On the left menu, click Integrations.

2. Find WooCommerce or WordPress Plugin

Find the WooCommerce or WordPress Plugin card.

3. Open the matching Notifications tutorial

If the shop WhatsApp is Unofficial API, follow Install the plugin for Unofficial API.

If the shop WhatsApp is Official API, follow Install the plugin for Official API.

Make sure it worked

This tutorial worked when:

• You found the WordPress or WooCommerce card, or
• You opened the matching Notifications install page.

If it didn’t work

You do not use WooCommerce

Skip this page. Use Broadcast or Live Chat instead.

You cannot find the plugin card

Install starts from the Notifications tutorials, not from a dump of API keys.

Next

Need another app to trigger WhatsApp? Open Pabbly, Make, or FunnelKit next.

Open Pabbly, Make, or FunnelKit →

Send WhatsApp notifications from your WordPress site — order alerts, form submissions, user registrations, and more.

Setup

1. In Wabot, go to Integrations → WordPress Plugin.
2. Open CORE → REST API, select the account that WordPress will use, and copy the required server-side credentials or endpoint sample.
3. In your WordPress admin:
   • Download and install the Wabot for WordPress plugin.
   • Go to Settings → Wabot.
   • Paste the required credentials in the plugin’s secure server-side settings.
   • Select which events trigger WhatsApp messages:
   • WooCommerce: new order, processing, completed, refunded
   • Forms: Formidable Forms, Fluent Forms submissions
   • Users: new registration, password reset
4. Customize message templates using placeholders like {customer_name}, {order_id}, {total}.
5. Save.

WooCommerce Notifications

Common templates:

• New Order: “Hi {customer_name}, terima kasih! Pesanan #{order_id} berjumlah RM{total} telah diterima.”
  • Shipped: “Pesanan #{order_id} telah dihantar. Tracking: {tracking_number}”
  • Completed: “Pesanan #{order_id} telah selesai. Terima kasih kerana membeli dengan kami!”

Form Submissions

For Formidable Forms or Fluent Forms:

1. Install the respective form plugin.
2. In the form settings, add a Wabot webhook action.
3. Map form fields to the message template.
4. Every submission triggers a WhatsApp message to the customer.

---

See also: Integrations Overview · Webhooks & API