Category: Root

Welcome, pricing, and FAQ.

  • FAQ

    Wabot.io ialah platform. Lite, Basic, Plus, Premier, dan Platinum ialah pelan.

    Harga boleh berubah. Semak Harga dan Pelan sebelum anda beli.

    Produk dan pelan

    Apa beza Wabot.io dengan Plus?

    Wabot.io ialah app yang anda login. Plus cuma satu pelan bayaran dalamnya — bukan produk lain.

    Wabot.io guna Official atau Unofficial API?

    Kedua-duanya. Unofficial API maksudnya imbas QR, macam WhatsApp Web. Official API ialah nombor Meta Business. Pilih satu untuk WhatsApp ini — anda tidak perlu kedua-duanya.

    Wabot Pro ialah nama lama untuk bil Official API. Ia dashboard Wabot.io yang sama, bukan app lain.

    Sambung Unofficial API · Sambung Official API

    Saya cuma mahu automation. Pelan mana?

    Ambil Lite jika anda hanya hantar notifikasi WhatsApp. Lite tiada automation dan tiada Broadcast. Untuk automation atau blast, ambil Basic atau ke atas. Lihat Harga dan Pelan.

    Saya mahu blast WhatsApp. Pelan mana?

    Blast maksudnya satu WhatsApp kepada ramai nombor sekali gus. Basic boleh buat itu, dan balasan keyword ringkas.

    Untuk senarai besar atau sejuk, pasukan biasanya cadangkan Official API. Lihat Harga dan Pelan.

    Saya nak guna Chatbot AI. Pelan mana?

    Anda perlukan Plus atau ke atas. Lite dan Basic tiada AI chatbot.

    Risiko blast Unofficial API tinggi ke?

    Ya, terutamanya jika anda blast kepada orang yang tidak kenal nombor anda. Guna senarai terkini, perkenalkan diri, dan beri pilihan STOP.

    Untuk balasan harian, guna Live Chat dalam Wabot.io — bukan WhatsApp Web.

    AI dan chatbot

    AI credit sama dengan kredit blast?

    Tidak. AI credit untuk balasan Chatbot AI. Blast guna mesej pelan — bukan AI credit.

    Saya mahu balasan keyword seperti harga. Perlu AI?

    Tidak. Tetapkan keyword dalam Chatbots — lihat Cipta item chatbot keyword.

    Guna AI hanya jika anda mahu bot jawab dengan ayat sendiri daripada prompt dan AI Knowledge.

    Akaun dan bil

    Trial berapa lama? Setting hilang ke?

    Trial ialah lifetime, kira-kira 150 mesej sebulan. Setting kekal bila anda capai had itu.

    Macam mana nak subscribe atau tukar pelan?

    Daftar akaun, kemudian pilih pelan selepas login.

    Untuk tukar pelan kemudian, hantar emel Wabot dan Order ID kepada pasukan.

    Macam mana nak berhenti auto-debit atau unsubscribe?

    Login ke Fatomate.com dengan emel Wabot, kemudian unlink kad. Guna Forgot Password jika belum ada password.

    Saya lupa password Wabot.io

    Buka app.wabot.io dan klik Forgot password. Jika emel tidak sampai, hantar emel Wabot kepada pasukan.

    Live Chat

    Saya dah bayar, tapi Live Chat tak terbuka

    Buka Accounts, buka akaun WhatsApp, tetapkan Live Chat Status kepada Active, kemudian refresh.

    Seterusnya

    Baru guna Wabot? Cipta akaun dahulu.

    Daftar akaun →

  • Harga dan pelan

    Wabot.io ada lima pelan dalam Ringgit Malaysia (RM): Lite, Basic, Plus, Premier, dan Platinum.

    Plus ialah pelan paling popular.

    Harga boleh berubah. Sahkan di wabot.io/#pricing dan semasa checkout (cukai mungkin dikenakan).

    Pelan mana yang patut saya pilih?

    1. Ambil Lite pada RM30 sebulan jika anda hanya hantar notifikasi WhatsApp. Anda dapat satu nombor dan 30,000 mesej sebulan, dan ia tidak termasuk Broadcast, AI chatbot, atau automation.
    2. Ambil Basic pada RM60 sebulan jika anda mahu blast dan tetapkan balasan keyword. Anda dapat satu nombor dan 100,000 mesej sebulan. Tiada AI chatbot.
    3. Ambil Plus pada RM120 sebulan jika anda mahu AI chatbot. Mesej tanpa had pada satu nombor, dan anda dapat 3,000 kredit AI sebulan.
    4. Ambil Premier pada RM290 sebulan jika anda urus dua atau tiga jenama, atau anda perlukan lebih AI. Anda dapat tiga nombor WhatsApp, kira-kira RM96 setiap satu, dan 10,000 kredit AI sebulan.
    5. Ambil Platinum pada RM890 sebulan jika anda hantar volum tinggi. Anda dapat sepuluh nombor WhatsApp, kira-kira RM89 setiap satu, 50,000 kredit AI sebulan, dan sokongan VVIP.

    Perlu Official API atau database besar yang sejuk? Lihat FAQ.

    Perbandingan pelan

    Feature Lite Basic Plus Premier Platinum
    Price (RM/month) 30 60 120 290 890
    WhatsApp numbers 1 1 1 3 10
    Messages/month 30,000 100,000 Unlimited Unlimited Unlimited
    Max file upload — 2 MB 10 MB 15 MB 25 MB
    Storage — 100 MB 300 MB 500 MB 2 GB
    AI credits/month — — 3,000 10,000 50,000
    Notifications Yes Yes Yes Yes Yes
    Broadcast No Yes Yes Yes Yes
    Keyword auto-reply No Yes Yes Yes Yes
    AI chatbot No No Yes Yes Yes
    Automation No Yes Yes Yes Yes
    Live Chat Yes Yes Yes Yes Yes
    VVIP support No No No No Yes

    Percubaan percuma

    Setiap akaun baharu bermula dengan free trial. Kad kredit tidak diperlukan.

    Trial ialah lifetime, dengan had kira-kira 150 mesej sebulan. Setting tidak hilang bila anda capai had itu.

    Naik taraf bila-bila masa selepas Daftar akaun.

    Naik taraf atau turun taraf

    Pada Dashboard, buka kad Current Package.

    Klik Manage Subscription.

    Atau buka fatomate.com/sp/pricing-wabot.

    Perubahan dikenakan pada kitaran bil seterusnya. Untuk minta pasukan, hantar emel Wabot dan Order ID — lihat FAQ.

    Tambah nilai kredit AI

    Jika anda melepasi elaun kredit AI bulanan:

    1. Pada Dashboard, buka kad AI Credits.
    2. Klik Purchase.
    3. Atau hidupkan Advance credits (bil overdraft).

    Kredit pelan bulanan tidak dibawa ke bulan seterusnya. Kredit top-up yang dibeli kekal sehingga anda guna.

    Seterusnya

    Masih pilih? Baca jawapan pelan yang pendek, kemudian cipta akaun.

    FAQ →

  • Selamat datang ke Wabot.io

    Wabot.io ialah platform WhatsApp untuk kedai. Anda hantar, balas, dan automatik dari satu dashboard — tanpa menulis kod.

    Halaman ini ialah peta. Ia bukan ganti tutorial langkah demi langkah.

    Mula di sini

    1. Daftar akaun — cipta akaun di app.wabot.io
    2. Sambung nombor WhatsApp ini. Pilih satu — anda tidak perlu kedua-duanya:
    3. Hantar mesej pertama — uji dalam Live Chat

    Kemudian pilih satu kerja di bawah.

    Apa yang boleh anda buat

    1. Notifications — WhatsApp pesanan WooCommerce untuk pelanggan dan admin kedai
    2. Broadcast — hantar kempen, retarget, kemudian baca report
    3. Chatbots — balasan Keyword, atau AI yang jawab dari knowledge anda
    4. Live Chat — peti masuk pasukan, ambil alih dari bot, kemudian assign
    5. Autoresponder — Default Reply bila tiada item Chatbot yang padan
    6. Automation — Coming Soon dalam V4. Teruskan aliran kerja sedia ada dalam V3
    7. Audience Hub — People, follow-up, label, dan kumpulan WhatsApp
    8. Tools & Utilities — File Manager, queue, pautan, tetapan
    9. Integrations — Google Sheets, Telegram, dan webhook

    Banding pelan? Lihat Harga dan Pelan dan Soalan lazim.

    Dokumentasi ini untuk siapa

    Tentang Wabot.io

    Penafian. Wabot ialah platform bebas yang dibina oleh Team Fames Sdn Bhd. Ia bukan rakan kongsi, ditaja, atau diiktiraf oleh WhatsApp Inc. WhatsApp dan logo WhatsApp ialah tanda dagangan WhatsApp Inc.

    Seterusnya

    Cipta akaun, kemudian sambung WhatsApp.

    Daftar akaun →

  • FAQ

    Wabot.io is the platform. Lite, Basic, Plus, Premier, and Platinum are plans.

    Prices change. Check Pricing before you buy.

    Product and plans

    What is the difference between Wabot.io and Plus?

    Wabot.io is the app you log into. Plus is just one paid plan inside it — not a different product.

    Does Wabot.io use Official or Unofficial API?

    Both. Unofficial API means you scan a QR, like WhatsApp Web. Official API is a Meta Business number. Pick one for this WhatsApp — you do not need both.

    Wabot Pro is an older name for Official API billing. It is the same Wabot.io dashboard, not a different app.

    Connect Unofficial API · Connect Official API

    I only want automation. Which plan?

    Take Lite if you only send WhatsApp notifications. Lite has no automation and no Broadcast. For automation or blast, take Basic or above. See Pricing.

    I want to blast WhatsApp. Which plan?

    Blast means one WhatsApp to many numbers at once. Basic can do that, plus simple keyword replies.

    For a large or cold list, the team usually suggests Official API. See Pricing.

    I want Chatbot AI. Which plan?

    You need Plus or above. Lite and Basic have no AI chatbot.

    Is blast on Unofficial API high risk?

    Yes, especially if you blast people who do not know your number. Use a recent list, introduce yourself, and give a STOP option.

    For daily replies, use Live Chat in Wabot.io — not WhatsApp Web.

    AI and chatbot

    Are AI credits the same as blast credits?

    No. AI credit is for Chatbot AI replies. Blast uses your plan messages — not AI credit.

    I want replies for keywords like harga. Do I need AI?

    No. Set a keyword in Chatbots — see Create a keyword chatbot item.

    Use AI only if you want the bot to answer in its own words from your prompt and AI Knowledge.

    Account and billing

    How long is the trial? Do my settings disappear?

    The trial is lifetime, with about 150 messages per month. Your settings stay when you hit that limit.

    How do I subscribe or change plan?

    Sign up, then pick a plan after you log in.

    To change plan later, send the team your Wabot email and the Order ID.

    How do I stop auto-debit or unsubscribe?

    Log in to Fatomate.com with your Wabot email, then unlink the card. Use Forgot Password if you have no password yet.

    I forgot my Wabot.io password

    Open app.wabot.io and click Forgot password. If no email arrives, send your Wabot email to the team.

    Live Chat

    I paid, but Live Chat will not open

    Open Accounts, open the WhatsApp account, set Live Chat Status to Active, then refresh.

    Next

    New to Wabot? Create an account first.

    Sign up →

  • Pricing and plans

    Wabot.io has five plans in Malaysian Ringgit (RM): Lite, Basic, Plus, Premier, and Platinum.

    Plus is the most popular plan.

    Prices can change. Confirm on wabot.io/#pricing and on checkout (tax may apply).

    Which plan should I pick?

    1. Take Lite at RM30 a month if you only send WhatsApp notifications. You get one number and 30,000 messages a month, and it does not include Broadcast, an AI chatbot, or automation.
    2. Take Basic at RM60 a month if you want to blast and set keyword replies. You get one number and 100,000 messages a month. There is no AI chatbot.
    3. Take Plus at RM120 a month if you want an AI chatbot. Messages are unlimited on one number, and you get 3,000 AI credits a month.
    4. Take Premier at RM290 a month if you run two or three brands, or you need more AI. You get three WhatsApp numbers, about RM96 each, and 10,000 AI credits a month.
    5. Take Platinum at RM890 a month if you send a high volume. You get ten WhatsApp numbers, about RM89 each, 50,000 AI credits a month, and VVIP support.

    Need Official API or a large cold database? See FAQ.

    Plan comparison

    Feature Lite Basic Plus Premier Platinum
    Price (RM/month) 30 60 120 290 890
    WhatsApp numbers 1 1 1 3 10
    Messages/month 30,000 100,000 Unlimited Unlimited Unlimited
    Max file upload — 2 MB 10 MB 15 MB 25 MB
    Storage — 100 MB 300 MB 500 MB 2 GB
    AI credits/month — — 3,000 10,000 50,000
    Notifications Yes Yes Yes Yes Yes
    Broadcast No Yes Yes Yes Yes
    Keyword auto-reply No Yes Yes Yes Yes
    AI chatbot No No Yes Yes Yes
    Automation No Yes Yes Yes Yes
    Live Chat Yes Yes Yes Yes Yes
    VVIP support No No No No Yes

    Free trial

    Every new account starts with a free trial. No credit card required.

    The trial is lifetime, with a limit of about 150 messages per month. Settings do not disappear when you hit that limit.

    Upgrade anytime after Sign up.

    Upgrade or downgrade

    On the Dashboard, open the Current Package card.

    Click Manage Subscription.

    Or open fatomate.com/sp/pricing-wabot.

    Changes apply at the next billing cycle. To ask the team, send your Wabot email and Order ID — see FAQ.

    Top up AI credits

    If you pass the monthly AI credit allowance:

    1. On the Dashboard, open the AI Credits card.
    2. Click Purchase.
    3. Or turn on Advance credits (overdraft billing).

    Monthly plan credits do not roll over. Purchased top-up credits stay until you use them.

    Next

    Still choosing? Read the short plan answers, then create an account.

    FAQ →

  • Welcome to Wabot.io

    Welcome to Wabot.io

    Wabot.io is a WhatsApp platform for shops. You send, reply, and automate from one dashboard — without writing code.

    This page is the map. It does not replace the step-by-step tutorials.

    Start here

    1. Sign up — create an account at app.wabot.io
    2. Connect this WhatsApp number. Pick one — you do not need both:
    3. Send your first message — test in Live Chat

    Then pick one job below.

    What you can do

    1. Notifications — WooCommerce order WhatsApp for customers and the shop admin
    2. Broadcast — send a campaign, retarget, then read the report
    3. Chatbots — Keyword replies, or AI that answers from your knowledge
    4. Live Chat — the team inbox, take over from the bot, then assign
    5. Autoresponder — a Default Reply when no Chatbot item matches
    6. Automation — Coming Soon in V4. Keep existing workflows in V3
    7. Audience Hub — People, follow-ups, labels, and WhatsApp groups
    8. Tools & Utilities — File Manager, queue, links, settings
    9. Integrations — Google Sheets, Telegram, and webhooks

    Comparing plans? See Pricing and Common questions.

    Who this is for

    About Wabot.io

    Disclaimer. Wabot is an independent platform built by Team Fames Sdn Bhd. It is not partnered with, sponsored by, or endorsed by WhatsApp Inc. WhatsApp and the WhatsApp logo are trademarks of WhatsApp Inc.

    Next

    Create an account, then connect WhatsApp.

    Sign up →