Wabot Docs

Category: Notifications

Install the WordPress plugin, then send WooCommerce order WhatsApp.

  • Pasang plugin WordPress Unofficial

    Dalam tutorial ini, anda akan memasang Unofficial API Plugin supaya WooCommerce boleh hantar WhatsApp daripada akaun QR / Unofficial API.

    Masa diperlukan: 10 minit

    Sebelum mula

    Pastikan:

    • Anda sudah log masuk ke Wabot.
    • Akaun WhatsApp yang akan digunakan menunjukkan Online.
    • Anda boleh buka admin WordPress (wp-admin) sebagai administrator.
    • WooCommerce sudah dipasang dalam tapak WordPress itu.

    Halaman ini untuk Unofficial API sahaja. Untuk Meta Business API, guna Pasang plugin WordPress Official.

    Jangan pasang kedua-dua zip plugin dalam tapak yang sama.

    1. Muat turun plugin Unofficial

    Pada menu sebelah kiri, klik Integrations.

    Buka WordPress Plugin.

    Klik Unofficial API Plugin. Simpan fail zip.

    2. Salin Instance ID dan Access Token

    Pada menu sebelah kiri, klik Accounts.

    Buka akaun Unofficial API yang Online.

    Di bawah API Credentials, salin:

    • Instance ID
    • Access Token

    Simpan dalam nota. Jangan terbalikkan dua nilai ini.

    3. Muat naik plugin dalam WordPress

    Dalam admin WordPress, pergi ke Plugins → Add New Plugin.

    Klik Upload Plugin.

    Pilih zip yang anda muat turun. Klik Install Now, kemudian Activate.

    4. Tampal credential

    Pada menu kiri WordPress, buka Wabot.

    Jika tiada Wabot, cuba Settings → Wabot.

    Tampal:

    • Instance ID
    • Access Token

    Jika ada Country, pilih Malaysia.

    Simpan.

    Jika ada Verify Status, klik. Ia patut tunjuk akaun sudah disambungkan, bukan disconnected.

    Pastikan ia berjaya

    Tutorial ini berjaya apabila:

    • Wabot muncul dalam WordPress dan plugin berstatus Active.
    • Instance ID dan Access Token sudah disimpan.
    • Verify Status (jika ada) tidak kata disconnected.

    Kalau tak jadi

    Verify Status kata disconnected

    • Pastikan akaun WhatsApp masih Online.
    • Tampal semula Instance ID dan Access Token. Jangan terbalikkan.
    • Guna zip Unofficial API Plugin, bukan Official API Plugin.

    Tak jumpa Instance ID

    Buka Accounts, klik akaun Unofficial, kemudian cari API Credentials.

    Anda muat naik zip Official

    Padam plugin itu. Muat turun Unofficial API Plugin dari Integrations → WordPress Plugin dan pasang zip itu.

    Seterusnya

    Plugin sudah disambungkan. Seterusnya, hantar WhatsApp bila pelanggan buat order.

    Hantar WhatsApp order baru kepada pelanggan →

  • Install the Official WordPress plugin

    In this tutorial, you will install the Official API Plugin so WooCommerce can send WhatsApp from your Official API account.

    Time needed: 10 minutes

    Before you start

    Make sure:

    • You are logged in to Wabot.
    • The Official API account you will use shows Online.
    • You can open WordPress admin (wp-admin) as an administrator.
    • WooCommerce is already installed in that WordPress site.

    This page is Official API only. To scan a QR code, use Install the Unofficial WordPress plugin.

    Do not install both plugin zips on the same site.

    1. Download the Official plugin

    On the left menu, click Integrations.

    Open WordPress Plugin.

    Click Official API Plugin. Save the zip file.

    2. Copy Instance ID and Access Token

    On the left menu, click Accounts.

    Open the Official API account that is Online.

    Under API Credentials, copy:

    • Instance ID
    • Access Token

    Keep them in a note. Do not swap the two values.

    3. Upload the plugin in WordPress

    In WordPress admin, go to Plugins → Add New Plugin.

    Click Upload Plugin.

    Choose the zip you downloaded. Click Install Now, then Activate.

    4. Paste the credentials

    In the WordPress left menu, open Wabot.

    If you do not see Wabot, try Settings → Wabot.

    Paste:

    • Instance ID
    • Access Token

    If you see Country, choose Malaysia.

    Save.

    If you see Verify Status, click it. It should show the account is connected, not disconnected.

    Make sure it worked

    This tutorial worked when:

    • Wabot appears in WordPress and the plugin is Active.
    • Instance ID and Access Token are saved.
    • Verify Status (if shown) does not say disconnected.

    If it didn’t work

    Verify Status says disconnected

    • Check the Official account is still Online.
    • Paste Instance ID and Access Token again. Do not swap them.
    • Use the Official API Plugin zip, not Unofficial API Plugin.

    You cannot find Instance ID

    Open Accounts, click the Official account, then look for API Credentials.

    You uploaded the Unofficial zip

    Delete that plugin. Download Official API Plugin from Integrations → WordPress Plugin and install that zip instead.

    Next

    The plugin is connected. Next, send a WhatsApp when a customer places an order.

    Send a new-order WhatsApp to the customer →