Pause and re-trigger the reply

In this tutorial, you will set how many minutes Wabot waits before sending the Default Reply again to the same chat.

Time needed: 8 minutes

Before you start

Make sure:

• The account Default Reply is Enabled.
• You can send two test messages from a second phone.

1. Open Configure

On the left menu, click Autoresponder.

On the account card, click Configure.

2. Set the pause

Find Pause & Re-Trigger Only After (minutes).

Pick a number of minutes. For a shop greeting, 60 or 1440 (one day) is common. 1 means it can send again after one minute.

Click Save.

3. Send two test messages

From the second phone, send a first message. You should get the Default Reply.

Send a second message straight away.

You should not get the Default Reply again until the pause minutes have passed.

Make sure it worked

This tutorial worked when:

• The first test message received the Default Reply.
• The second message inside the pause window did not.
• After the pause, a new message can receive it again.

If it didn’t work

Every message still gets the reply

• Confirm you clicked Save.
• Open Configure and check the minutes value is not 0 or 1 if you need a longer gap.
• Wait the full number of minutes, then test again.

The first message also got no reply

The pause is not the problem. Go back to Turn on a Default Reply and confirm Status is Enable.

Next

One account is paced correctly. Next, copy the same Default Reply to every WhatsApp account.

Apply the reply to all accounts →