Category: Broadcast

Dalam tutorial ini, anda akan menghantar satu Broadcast Official API menggunakan Pre-Approved Template.

Masa diperlukan: 12 minit

Sebelum mula

Pastikan:

• Anda sudah log masuk ke Wabot.
• Anda ada akaun WhatsApp Official API yang menunjukkan Online.
• Sekurang-kurangnya satu template Pre-Approved sudah diluluskan di Meta dan sedia untuk disegerakkan.
• Anda ada kumpulan ujian kecil. Masukkan nombor sendiri dahulu.

Cipta template dalam Meta Business Manager. Wabot hanya segerakkan template yang Meta sudah lulus. Lihat Templates jika anda perlu segerakkan dahulu.

Mesej biasa hanya sampai kepada orang dalam sesi 24 jam. Pre-Approved Template masih boleh dihantar selepas tetingkap itu.

1. Buka Broadcast

Pada menu sebelah kiri, klik Broadcast.

2. Cipta Broadcast baharu

Klik Create.

Isikan Broadcast Name.

Contoh: Raya Promo Template

3. Pilih Official API dan kumpulan kecil

1. Pilih Official API.
2. Pilih satu akaun Official API. Anda hanya boleh pilih satu.
3. Pilih Contact Groups.
4. Di Include Groups, pilih kumpulan ujian anda.
5. Semak kiraan penerima. Biarkan kecil untuk tutorial ini.

Klik Continue.

Contoh screenshotLangkah audience Official APIUI bersih. Tiada nama, e-mel, atau chat sebenar.

4. Pilih Pre-Approved Template

Pilih Pre-Approved Template.

Klik Browse and Choose a Pre-Approved Template.

Jika senarai kosong, klik Sync, kemudian pilih template yang sudah diluluskan.

Isi setiap placeholder seperti {{1}} atau {{2}}.

Jika template ada header imej, video atau dokumen, muat naik fail itu.

Semak pratonton di sebelah kanan.

Jika ada Send Test Message, hantar satu ke nombor sendiri dahulu.

Betul: 60123456789

Salah: +60 12-345 6789

Klik Continue.

5. Hantar sekarang

Pilih Send Now.

Semak akaun, audience dan template. Klik Launch Broadcast.

Pastikan ia berjaya

Tutorial ini berjaya apabila:

• Broadcast muncul dalam senarai.
• Status berubah kepada Sending atau Completed.
• Telefon ujian terima mesej template, termasuk variable yang diisi.
• Tiada status Failed untuk penerima itu.

Kalau tak jadi

Tiada template dalam senarai

• Pastikan anda pilih Official API.
• Klik Sync.
• Buka Templates → Pre-Approved dan semak status template sudah diluluskan.

Tidak boleh isi placeholder

Setiap variable dalam template mesti ada nilai sebelum anda boleh teruskan.

Mesej tidak sampai

• Buka Report dan baca ralat.
• Pastikan nombor ujian guna kod negara dan tanpa +.
• Pastikan template masih diluluskan di Meta.

Continue tidak aktif

• Isi Broadcast Name.
• Pilih satu akaun Official API.
• Pilih Pre-Approved Template.
• Pilih sekurang-kurangnya satu kumpulan di Include Groups.

Seterusnya

Broadcast template sudah siap. Seterusnya, hantar mesej Button, List atau Poll.

Hantar Broadcast dengan Button, List atau Poll →

In this tutorial, you will send one Broadcast that uses a saved Button, List, or Poll template.

Time needed: 12 minutes

Before you start

Make sure:

• You are logged in to Wabot.
• The WhatsApp account you will send from shows Online.
• You already have a template in Templates → Buttons, Lists, or Polls.
• You have a small test group. Put only your own number in it first.

Create the template first in Templates. This page only shows how to send it.

Button and List appear on Official API when you choose Regular Message. Poll appears on Unofficial API.

1. Open Broadcast and click Create

On the left menu, click Broadcast, then click Create.

Enter a Broadcast Name.

Example: Menu Button Test

2. Choose the matching account type

For Button or List, select Official API and one account.

For Poll, select Unofficial API and the account that is Online.

Choose Contact Groups, then pick your test group under Include Groups.

Click Continue.

3. Choose the interactive type

If you are on Official API, select Regular Message.

Choose Button, List, or Poll.

This walkthrough uses Button. List uses the same steps.

Screenshot exampleMessage type ButtonClean UI. No real names, emails, or chats.

4. Pick the saved template

Select the template you saved earlier.

Check the preview. Confirm the buttons, list rows, or poll options look right.

If you see Send Test Message, send one to your own number first.

Right: 60123456789

Wrong: +60 12-345 6789

Click Continue.

5. Send it now

Choose Send Now.

Review the account, audience, and template. Click Launch Broadcast.

Make sure it worked

This tutorial worked when:

• The Broadcast appears in the list.
• The status moves to Sending or Completed.
• The test phone receives the interactive message.
• You can tap a button, open the list, or vote in the poll.

If it didn’t work

You cannot see Button, List, or Poll

• Button and List need Official API and Regular Message.
• Poll needs Unofficial API.
• Your role also needs permission for that template type.

The template list is empty

Go to Templates, create one, then return to this step.

Official API will not send a regular message

Regular Message only reaches people in the 24-hour session. Use a Pre-Approved Template if they have not messaged you recently.

The message did not arrive

Open Report and read the error. Check the test number format.

Right: 60123456789

Wrong: +60 12-345 6789

Next

The interactive Broadcast is done. Next, target people with a Segmented audience and personalise the text.

Target a Segmented audience and add variables →

Dalam tutorial ini, anda akan menghantar satu Broadcast yang guna template Button, List atau Poll yang sudah disimpan.

Masa diperlukan: 12 minit

Sebelum mula

Pastikan:

• Anda sudah log masuk ke Wabot.
• Akaun WhatsApp yang akan menghantar menunjukkan Online.
• Anda sudah ada template di Templates → Buttons, Lists atau Polls.
• Anda ada kumpulan ujian kecil. Masukkan nombor sendiri dahulu.

Cipta template dahulu dalam Templates. Halaman ini hanya tunjuk cara hantar.

Button dan List muncul pada Official API bila anda pilih Regular Message. Poll muncul pada Unofficial API.

1. Buka Broadcast dan klik Create

Pada menu sebelah kiri, klik Broadcast, kemudian klik Create.

Isikan Broadcast Name.

Contoh: Menu Button Test

2. Pilih jenis akaun yang sepadan

Untuk Button atau List, pilih Official API dan satu akaun.

Untuk Poll, pilih Unofficial API dan akaun yang Online.

Pilih Contact Groups, kemudian pilih kumpulan ujian di Include Groups.

Klik Continue.

3. Pilih jenis interaktif

Jika anda guna Official API, pilih Regular Message.

Pilih Button, List atau Poll.

Tutorial ini guna Button. List ikut langkah yang sama.

Contoh screenshotJenis mesej ButtonUI bersih. Tiada nama, e-mel, atau chat sebenar.

4. Pilih template yang sudah disimpan

Pilih template yang anda simpan tadi.

Semak pratonton. Pastikan butang, item senarai atau pilihan poll nampak betul.

Jika ada Send Test Message, hantar satu ke nombor sendiri dahulu.

Betul: 60123456789

Salah: +60 12-345 6789

Klik Continue.

5. Hantar sekarang

Pilih Send Now.

Semak akaun, audience dan template. Klik Launch Broadcast.

Pastikan ia berjaya

Tutorial ini berjaya apabila:

• Broadcast muncul dalam senarai.
• Status berubah kepada Sending atau Completed.
• Telefon ujian terima mesej interaktif.
• Anda boleh ketik butang, buka senarai atau undi dalam poll.

Kalau tak jadi

Tidak nampak Button, List atau Poll

• Button dan List perlukan Official API dan Regular Message.
• Poll perlukan Unofficial API.
• Peranan anda juga perlukan kebenaran untuk jenis template itu.

Senarai template kosong

Pergi ke Templates, cipta satu, kemudian kembali ke langkah ini.

Official API tidak hantar mesej biasa

Regular Message hanya sampai kepada orang dalam sesi 24 jam. Guna Pre-Approved Template jika mereka belum mesej anda baru-baru ini.

Mesej tidak sampai

Buka Report dan baca ralat. Semak format nombor ujian.

Betul: 60123456789

Salah: +60 12-345 6789

Seterusnya

Broadcast interaktif sudah siap. Seterusnya, sasar orang dengan audience Segmented dan masukkan variables.

Sasarkan audience Segmented dan tambah variables →

In this tutorial, you will send one Broadcast to a Segmented Subscriber audience and insert variables such as {name}.

Time needed: 12 minutes

Before you start

Make sure:

• You are logged in to Wabot.
• The WhatsApp account you will send from shows Online.
• That account already has subscribers.
• At least some contacts have a name or other custom field.

Start with a tight filter and a small count. Do not send to everyone on the first try.

Only send to people who asked to get messages from you.

1. Open Broadcast and click Create

On the left menu, click Broadcast, then click Create.

Enter a Broadcast Name.

Example: Active Chat Follow Up

2. Choose Segmented Subscriber

Select Unofficial API, then pick the account that is Online.

Choose Segmented Subscriber.

The Total Subscribers count loads for that account.

Screenshot exampleSegmented Subscriber selectedClean UI. No real names, emails, or chats.

3. Add one condition

In the condition builder, set:

• Field: Chatbot AI Status
• Operator: Is
• Value: Active

You can also use Created Date or Last Activity (Days).

On Official API, you can filter 24-Hour Window Expiry to Active (Within 24h) before you send a regular message.

Optional:

• Also in Groups to keep only people who are also in those groups.
• Exclude Groups (Optional) to remove a group.

Check the recipient count. Keep it small for this tutorial.

Click Continue.

4. Insert a variable in the message

Choose Text & Media, then Caption Only.

Type a short message, then click a variable tag such as {name}.

Hi {name}, thanks for chatting with us. Here is a quick update.

The variable is inserted at the cursor.

Check the preview.

If you see Send Test Message, send one to your own number first.

Click Continue.

5. Send it now

Choose Send Now.

Review the audience count and message. Click Launch Broadcast.

Make sure it worked

This tutorial worked when:

• The recipient count matches your segment, not the whole account.
• The Broadcast is Sending or Completed.
• The test phone shows the person’s name, not the text {name}.

If it didn’t work

The count is zero

• Select an account that has subscribers.
• Loosen the condition, or remove Also in Groups / Exclude Groups.
• Click Retry if the count failed to load.

{name} appears as text

The contact has no value for that field. Add the name in the contact, or use another variable.

Some variables are missing

On a Segmented Subscriber audience, some fields such as phone are hidden. Use the tags shown under the message box.

Continue is disabled

• Fill in Broadcast Name.
• Select an account.
• Wait until the recipient count loads.

Next

The segmented Broadcast is done. Next, resend to people who failed or did not reply.

Retarget Failed or Not Reply contacts →

Dalam tutorial ini, anda akan menghantar satu Broadcast kepada audience Segmented Subscriber dan masukkan variables seperti {name}.

Masa diperlukan: 12 minit

Sebelum mula

Pastikan:

• Anda sudah log masuk ke Wabot.
• Akaun WhatsApp yang akan menghantar menunjukkan Online.
• Akaun itu sudah ada subscriber.
• Sekurang-kurangnya sebahagian kenalan ada nama atau medan tersuai lain.

Mulakan dengan penapis ketat dan kiraan kecil. Jangan hantar kepada semua orang pada cubaan pertama.

Hantar hanya kepada orang yang sudah minta mesej daripada anda.

1. Buka Broadcast dan klik Create

Pada menu sebelah kiri, klik Broadcast, kemudian klik Create.

Isikan Broadcast Name.

Contoh: Active Chat Follow Up

2. Pilih Segmented Subscriber

Pilih Unofficial API, kemudian pilih akaun yang Online.

Pilih Segmented Subscriber.

Kiraan Total Subscribers akan dimuatkan untuk akaun itu.

Contoh screenshotSegmented Subscriber dipilihUI bersih. Tiada nama, e-mel, atau chat sebenar.

3. Tambah satu syarat

Dalam pembina syarat, tetapkan:

• Field: Chatbot AI Status
• Operator: Is
• Value: Active

Anda juga boleh guna Created Date atau Last Activity (Days).

Pada Official API, anda boleh tapis 24-Hour Window Expiry kepada Active (Within 24h) sebelum hantar mesej biasa.

Pilihan:

• Also in Groups untuk kekalkan hanya orang yang ada dalam kumpulan itu juga.
• Exclude Groups (Optional) untuk buang satu kumpulan.

Semak kiraan penerima. Biarkan kecil untuk tutorial ini.

Klik Continue.

4. Masukkan variable dalam mesej

Pilih Text & Media, kemudian Caption Only.

Taip mesej pendek, kemudian klik tag variable seperti {name}.

Hi {name}, terima kasih kerana chat dengan kami. Ini kemas kini ringkas.

Variable dimasukkan di posisi kursor.

Semak pratonton.

Jika ada Send Test Message, hantar satu ke nombor sendiri dahulu.

Klik Continue.

5. Hantar sekarang

Pilih Send Now.

Semak kiraan audience dan mesej. Klik Launch Broadcast.

Pastikan ia berjaya

Tutorial ini berjaya apabila:

• Kiraan penerima sepadan dengan segmen anda, bukan seluruh akaun.
• Broadcast berstatus Sending atau Completed.
• Telefon ujian tunjuk nama orang itu, bukan teks {name}.

Kalau tak jadi

Kiraannya sifar

• Pilih akaun yang ada subscriber.
• Longgarkan syarat, atau buang Also in Groups / Exclude Groups.
• Klik Retry jika kiraan gagal dimuatkan.

{name} muncul sebagai teks

Kenalan itu tiada nilai untuk medan itu. Tambah nama dalam kenalan, atau guna variable lain.

Sesetengah variable hilang

Pada audience Segmented Subscriber, sesetengah medan seperti phone disembunyikan. Guna tag yang dipaparkan di bawah kotak mesej.

Continue tidak aktif

• Isi Broadcast Name.
• Pilih akaun.
• Tunggu sehingga kiraan penerima dimuatkan.

Seterusnya

Broadcast segmented sudah siap. Seterusnya, hantar semula kepada orang yang Failed atau tidak balas.

Retarget kenalan Failed atau Not Reply →

In this tutorial, you will retarget contacts from an earlier Broadcast who are Failed or Not Reply.

Time needed: 10 minutes

Before you start

Make sure:

• You are logged in to Wabot.
• You already have a Broadcast with a Report.
• You can see Retarget on that report. You need Broadcast write and audience permission.

Retarget starts a new Broadcast. It does not resend the same campaign in place.

Unknown contacts are not in Retarget. Use Retry Unknown on the report if you need that set.

1. Open the Broadcast report

On the left menu, click Broadcast.

Open the finished campaign, then click Report.

Screenshot exampleBroadcast reportClean UI. No real names, emails, or chats.

2. Open Retarget

Click Retarget.

The Retarget Broadcast dialog opens.

3. Choose Failed or Not Reply

Enter a Broadcast Name.

Example: Raya Promo — Not Reply

Under Recipients to Include, choose Failed or Not Reply.

Check Estimated Recipients. If the number is 0, pick the other status or open a different campaign.

If you searched the engagement table first, that search is also applied.

Click Create Draft.

Screenshot exampleRetarget Broadcast dialogClean UI. No real names, emails, or chats.

4. Change the message

Wabot opens the new draft on the message step.

The retarget group is locked. Do not change the audience.

Write a new message, or pick another template.

If you see Send Test Message, send one to your own number first.

Click Continue.

5. Send the retarget Broadcast

Choose Send Now.

Review the locked audience and the new message. Click Launch Broadcast.

Make sure it worked

This tutorial worked when:

• A new Broadcast appears in the list.
• The recipient count matches Estimated Recipients.
• The retarget group stays locked.
• The new campaign moves to Sending or Completed.

If it didn’t work

You cannot see Retarget

You need Broadcast write permission and audience permission.

Estimated Recipients is 0

• Confirm the original campaign has Failed or Not Reply rows in Engagement.
• Clear the search box if a phone filter is still active.
• Try All Recipients only if you really want the full set.

The audience cannot be edited

That is expected. Retarget locks the recipient set from the previous campaign.

This is not Retry Unknown

Retry Unknown is a separate button on the report. Retarget does not include Unknown.

Next

The retarget send is done. Next, read the report and export a status group.

Read a Broadcast report and export to a group →

Dalam tutorial ini, anda akan retarget kenalan daripada Broadcast terdahulu yang berstatus Failed atau Not Reply.

Masa diperlukan: 10 minit

Sebelum mula

Pastikan:

• Anda sudah log masuk ke Wabot.
• Anda sudah ada Broadcast dengan Report.
• Anda nampak Retarget pada report itu. Anda perlukan kebenaran tulis Broadcast dan kebenaran audience.

Retarget mula Broadcast baharu. Ia tidak hantar semula kempen yang sama di tempat asal.

Kenalan Unknown tiada dalam Retarget. Guna Retry Unknown pada report jika anda perlukan set itu.

1. Buka report Broadcast

Pada menu sebelah kiri, klik Broadcast.

Buka kempen yang sudah siap, kemudian klik Report.

Contoh screenshotReport BroadcastUI bersih. Tiada nama, e-mel, atau chat sebenar.

2. Buka Retarget

Klik Retarget.

Dialog Retarget Broadcast akan dibuka.

3. Pilih Failed atau Not Reply

Isikan Broadcast Name.

Contoh: Raya Promo — Not Reply

Di Recipients to Include, pilih Failed atau Not Reply.

Semak Estimated Recipients. Jika nombornya 0, pilih status lain atau buka kempen lain.

Jika anda sudah cari dalam jadual engagement, carian itu juga dikenakan.

Klik Create Draft.

Contoh screenshotDialog Retarget BroadcastUI bersih. Tiada nama, e-mel, atau chat sebenar.

4. Tukar mesej

Wabot buka draf baharu pada langkah mesej.

Kumpulan retarget dikunci. Jangan tukar audience.

Tulis mesej baharu, atau pilih template lain.

Jika ada Send Test Message, hantar satu ke nombor sendiri dahulu.

Klik Continue.

5. Hantar Broadcast retarget

Pilih Send Now.

Semak audience yang dikunci dan mesej baharu. Klik Launch Broadcast.

Pastikan ia berjaya

Tutorial ini berjaya apabila:

• Broadcast baharu muncul dalam senarai.
• Kiraan penerima sepadan dengan Estimated Recipients.
• Kumpulan retarget kekal dikunci.
• Kempen baharu berubah kepada Sending atau Completed.

Kalau tak jadi

Tidak nampak Retarget

Anda perlukan kebenaran tulis Broadcast dan kebenaran audience.

Estimated Recipients ialah 0

• Pastikan kempen asal ada baris Failed atau Not Reply dalam Engagement.
• Kosongkan kotak carian jika tapisan nombor masih aktif.
• Cuba All Recipients hanya jika anda benar-benar mahu set penuh.

Audience tidak boleh diedit

Itu dijangka. Retarget mengunci set penerima daripada kempen terdahulu.

Ini bukan Retry Unknown

Retry Unknown ialah butang berasingan pada report. Retarget tidak termasuk Unknown.

Seterusnya

Hantaran retarget sudah siap. Seterusnya, baca report dan export satu kumpulan status.

Baca report Broadcast dan export ke kumpulan →

In this tutorial, you will read one Broadcast Report, then export Failed or Not Reply contacts into a group.

Time needed: 10 minutes

Before you start

Make sure:

• You are logged in to Wabot.
• You already have a Broadcast that has been sent.
• You can see Export to Group. You need audience permission.

Export to Group saves a list. It does not send a new Broadcast. To send again, use Retarget.

1. Open the report

On the left menu, click Broadcast.

Click Report on the campaign you want to check.

Screenshot exampleReport overviewClean UI. No real names, emails, or chats.

2. Read the Overview

Stay on Overview.

Check Sent, Failed, and — on Official API — Delivered and Read.

If the campaign used a Button, List, or Poll, check the reply breakdown next to the message preview.

3. Filter Engagement

Click Engagement.

Search a phone number, or filter by status.

For this tutorial, choose Failed or Not Reply.

If a row failed, click the eye icon to read the error.

Screenshot exampleEngagement filterClean UI. No real names, emails, or chats.

4. Export to a new group

Click Export to Group.

Under Recipients to Export, keep Failed or Not Reply.

Select Create New Group.

Enter a Group Name.

Example: Raya Promo — Failed

Click Export.

5. Confirm the group

Open Contacts, then open the new group.

The people in that group should match the filtered report.

You can now use this group in a later Broadcast under Include Groups.

Make sure it worked

This tutorial worked when:

• Overview shows the delivery counts.
• Engagement shows only the status you filtered.
• A new contact group appears with those recipients.
• The group count matches the export estimate.

If it didn’t work

Export to Group is missing

You need audience permission.

The group has the wrong people

The export follows the status you picked, not the search box. Set Recipients to Export again.

You wanted to send again, not save a list

Use Retarget, not Export to Group.

You need a spreadsheet

Click Export for a file download. That is separate from Export to Group.

Next

You can now reuse that group, or tidy your saved message layouts in Templates.

Templates →

Dalam tutorial ini, anda akan baca satu Report Broadcast, kemudian export kenalan Failed atau Not Reply ke satu kumpulan.

Masa diperlukan: 10 minit

Sebelum mula

Pastikan:

• Anda sudah log masuk ke Wabot.
• Anda sudah ada Broadcast yang sudah dihantar.
• Anda nampak Export to Group. Anda perlukan kebenaran audience.

Export to Group simpan senarai. Ia tidak hantar Broadcast baharu. Untuk hantar semula, guna Retarget.

1. Buka report

Pada menu sebelah kiri, klik Broadcast.

Klik Report pada kempen yang anda mahu semak.

Contoh screenshotOverview reportUI bersih. Tiada nama, e-mel, atau chat sebenar.

2. Baca Overview

Kekal di Overview.

Semak Sent, Failed, dan — pada Official API — Delivered serta Read.

Jika kempen guna Button, List atau Poll, semak pecahan balasan di sebelah pratonton mesej.

3. Tapis Engagement

Klik Engagement.

Cari nombor telefon, atau tapis mengikut status.

Untuk tutorial ini, pilih Failed atau Not Reply.

Jika satu baris gagal, klik ikon mata untuk baca ralat.

Contoh screenshotTapisan EngagementUI bersih. Tiada nama, e-mel, atau chat sebenar.

4. Export ke kumpulan baharu

Klik Export to Group.

Di Recipients to Export, kekalkan Failed atau Not Reply.

Pilih Create New Group.

Isikan Group Name.

Contoh: Raya Promo — Failed

Klik Export.

5. Sahkan kumpulan

Buka Contacts, kemudian buka kumpulan baharu itu.

Orang dalam kumpulan itu patut sepadan dengan report yang ditapis.

Anda kini boleh guna kumpulan ini dalam Broadcast seterusnya di Include Groups.

Pastikan ia berjaya

Tutorial ini berjaya apabila:

• Overview tunjuk kiraan penghantaran.
• Engagement tunjuk hanya status yang anda tapis.
• Contact group baharu muncul dengan penerima itu.
• Kiraan kumpulan sepadan dengan anggaran export.

Kalau tak jadi

Export to Group tiada

Anda perlukan kebenaran audience.

Kumpulan ada orang yang salah

Export ikut status yang anda pilih, bukan kotak carian. Tetapkan Recipients to Export semula.

Anda mahu hantar semula, bukan simpan senarai

Guna Retarget, bukan Export to Group.

Anda perlukan fail Excel

Klik Export untuk muat turun fail. Itu berasingan daripada Export to Group.

Seterusnya

Anda kini boleh guna semula kumpulan itu, atau kemas susunan mesej yang disimpan dalam Templates.

Templates →

In this tutorial, you will send one small test Broadcast from an Unofficial API account to a contact group.

Time needed: 10 minutes

Before you start

Make sure:

• You are logged in to Wabot.
• The WhatsApp account you will send from shows Online.
• You have a small test group or Broadcast List. Put only your own number in it first.

If WhatsApp is not connected yet, finish Connect Your WhatsApp Account first.

Only send to people who asked to get messages from you. A phone number in your list is not the same as permission.

1. Open Broadcast

On the left menu, click Broadcast.

Screenshot exampleBroadcast listClean UI. No real names, emails, or chats.

2. Start a new Broadcast

Click Create.

Enter a Broadcast Name you will recognise later.

Example: Test Broadcast

3. Choose Unofficial API and a small group

1. Select Unofficial API.
2. Pick the WhatsApp account that is Online.
3. Choose Contact Groups.
4. Under Include Groups, pick your test group or Broadcast List.
5. Check the recipient count. For this tutorial, keep it to a few numbers only.

Click Continue.

Screenshot exampleChoose audience stepClean UI. No real names, emails, or chats.

4. Write a text message

Choose Text & Media, then Caption Only.

Type a short message.

This is a test Broadcast from Wabot.

You can add {name} if you want each person to see their name.

If you see Send Test Message, send one to your own number first.

Use the country code, with no + and no spaces.

Right: 60123456789

Wrong: +60 12-345 6789

Click Continue.

5. Send it now

Choose Send Now.

Review the account, audience, and message. Click Launch Broadcast only when those look right.

Make sure it worked

This tutorial worked when:

• The Broadcast appears in the list.
• The status moves to Sending or Completed.
• The test phone receives the WhatsApp message.
• There is no Failed status for that recipient.

If it didn’t work

The message did not arrive

• Check the account is still Online.
• Open the Broadcast and click Report.
• Confirm the test number is in the group, with country code and no +.

Right: 60123456789

Wrong: +60 12-345 6789

You cannot click Continue

• Fill in Broadcast Name.
• Select an Unofficial API account.
• Select at least one group under Include Groups.

Official API asks for a template

This tutorial uses Unofficial API. If you selected Official API, go back and switch, or follow Send a Broadcast with a Pre-Approved Template.

Status is Failed

Open Report and read the error. Do not send again to a large list until the test works.

Next

Your test Broadcast is done. Next, send with a Meta-approved template from an Official API account.

Send a Broadcast with a Pre-Approved Template →